Scottish Power’s boiler insurance is at breaking point

Scottish Power’s boiler insurance is at breaking point – Miles Brignall

Reasons for a ‘no repair’ just don’t wash

At the beginning of July my gas boiler stopped working. Despite paying Scottish Power £190 a year for boiler insurance, I have not only been without hot water since, but have now been told it will not be coming to fix it at all.

A few days after it broke down I reported it, and an engineer called. Ten days later, he returned to fit a new part. But within two minutes of having a shower, it stopped again. I rang Scottish Power to get a progress report only to be told it won’t fix it because the cost is “over its limit”.

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13th August 20188:03 pm